When your alarms are blaring, follow these steps to silence them:

HAVE A WALL CONTROLLER?

• Hit “LOCATE” first to find the alarm setting them off.
• Then hit “SILENCE.” After that, proceed to Step 1.

IF YOU DON’T HAVE A WALL CONTROLLER, OR THE ABOVE DIDN’T WORK, FOLLOW THESE STEPS:

1. FIND THE CULPRIT:

• Look for the one flashing RAPIDLY red. (Other alarms may flash red occasionally, but you’re looking for one that’s flashing fast and looks different from the rest.)

2. VACUUM IT:

• Use a vacuum cleaner with a brush attachment to clean around the alarm.
• No vacuum? Use a hairdryer, leaf blower, or even wave cardboard at it – anything to clear air through the device.

3. CLEAR THE AIR:

• Get rid of any steam, dust, or airborne particles in the area that might be setting it off. Open windows, turn on fans.

4. STILL GOING OFF & NEED HELP?

• Use our web chat to submit a form. A team member will be in touch during the next business hours.
• Alternatively, you can call us on 1300 856 263 during business hours (Monday – Friday, 8:00 AM – 5:00 PM AEST).